Privacy Policy
QEG.NET's Privacy Policy explains how QEG.NET collects, uses and shares your personal data.
Privacy Policy is an important part of the User Agreement. Confirming and fully recognizing it is an important prerequisite for us to provide you with services.
IMPORTANT
Updated: February 11, 2025
CAUTION
THE CONTENT OF THIS PAGE IS TRANSLATED FROM THE CORRESPONDING CHINESE DOCUMENT. THE CONTENT OF THE CHINESE DOCUMENT SHALL PREVAIL.
What data and motivations does QEG.NET collect about you
QEG.NET attaches great importance to the protection of your privacy and strives to avoid unnecessary data collection. In order to ensure the availability of our services to you, we collect:
Account Information : When registering an account, you may need identification information such as mobile phone number or radio call sign depending on the business. We collect mobile phone numbers to comply with real-name authentication obligations in mainland China, and call sign information is used to facilitate your use of the services on this site; and you decide whether to provide and actively provide it.
Contact information : including your name, mobile phone number, and contact address. We collect this information for forwarding mail services. As you know, it is essential to provide the recipient information to the logistics carrier when sending mail to you.
Other information : such as detailed communications between you and QEG.NET, including interactions with customer support personnel, and related content of contact through social media channels.
You can choose not to provide the personal data we request you to provide. However, if you choose not to provide it, in many cases, we will not be able to provide you with our products or services, or respond to requests you may make.
Our own system does not use Cookie technology for user tracking. No external services have been introduced that use Cookie technology.
QEG.NET's use and sharing of personal data
QEG.NET uses your personal data for reasonable purposes only, subject to compliance with the law. We may also process your personal data when we believe it is in our or others' legitimate interests and taking into account your interests, rights and expectations. We have the following main use scenarios.
Service availability support : For example, email forwarding, we need your contact information to complete the service. At the same time, the contact information needs to be provided (shared) to the logistics carrier.
Communicate with you : Used to reply to your message, contact you about your transaction or account, promote our products and services, provide other relevant information, or request information or feedback from you. Sometimes, we may use your personal data to send important notifications, such as the progress of business processing and changes to terms, conditions and policies. Because this information is critical to the communication between you and QEG.NET, you cannot refuse to receive these important notifications.
To comply with the law : When complying with applicable laws, we may cooperate with government agencies to provide relevant data.
QEG.NET's protection of personal data
QEG.NET is committed to continuously improving relevant protection measures to ensure that your personal data is always safe. Our technical team always regularly upgrades system components and updates related services to avoid related hazards caused by security vulnerabilities. For some sensitive information, we use mature protection technologies in the industry, such as encryption rather than plain text storage for account passwords. Under the premise of complying with the law and respecting your needs, we always regularly clean up some personal data that is no longer necessary.
Regardless of the degree of functional perfection of our system, we accept requests to delete personal information. If we delete your personal information, some of your personal information will be permanently unrecoverable and some personal information will be de-identified. You can apply through the contact information in the Contact Us column, or use the system's built-in customer service module to make a request. We generally respond to substantive requests within 7 working days.